Booking and cancellation policy

Unlike many other courses, our courses are number limited, each 2 day course has 24 places, with 24 places on the 1 day course.

We receive more applications than we have spaces. We do not expand our courses because this would reduce the quality of the learning experience for each candidate.
Places for our courses are offered based on the dates interest has first been expressed.
Expressions of interest do not automatically roll over to the next course. Each set of courses has a separate waiting list. 
If it is necessary to cancel a place, policy is that every effort will be made to rebook the place. If another candidate takes the place, a full refund, minus any bank charges, will be given.
Places are not transferable between courses. If a place is cancelled, interest can be noted in the next courses and the candidate will be added to the wait list from the date noted.
Interest cannot be noted in multiple courses at the outset. This becomes too confusing as in some cases, one course is booked before the course before has been held.